In order to proceed with your booking, please, read carefully all of our Terms and Conditions. By making your booking, you agree that you have read, understood and agreed with Dynasty Beauty policies. If you have any questions, do not hesitate to contact me.

Booking Fee:

A non-refundable booking fee of £20 is required for all appointments. Booking and travel fees become non-refundable if you do not show up, cancel or move your appointment less than 24 hours prior to it.

Minimum call-out fee £35. Treatment prices exclude parking fees, Congestion Charge and excess mileage/travel, where applicable. The above does not apply if you come to my home salon.

Cancellation:

If you are running late please let me know.

If you fail to show up at the appointment (home) or you are not present at the location (mobile services) all booking fees and travel fees become non-refundable.

If you have given us wrong address for your mobile appointment, the booking and travel fees become non-refundable.

Refunds:

I do not do treatment refunds. If you are not happy with your treatment you should express that at your appointment. If you have any complaints after the appointment they must be proven with clear photo showing clearly the issue. Unfocused photos will be disregarded.

I might offer complimentary redo for nails if there is a damage clearly made by me and shown in the first 2 days after your treatment day. Anything after that is your responsibility on how you treat your nails and how you care for them.  Please read Aftercare in my blog.

Travel fees:

Areas covered: Kingston upon Thames, Norbiton, Surbiton, Chessington, Teddington, Twickenham, Richmond, Hampton Court, East Sheen, Ham, New Malden- all south West London.

Travel up to 2miles from KT1 location is free. For every 1mile of extra travelling £1 extra is added to the final bill.

Parking is not included in the treatment price.

I am always trying to find free parking or cheapest parking. I cover the parking fee and then it is added to your final bill.

When you do your booking, please advise for any parking availability near your home address.